Frequently Asked Questions

Commissioning a website is an exciting moment! We have compiled a list of answers to the most common questions you may have. Please don’t hesitate to reach out to Sequel ZA or Sequel NZ for more information.

  • paid

    How much does a website cost?

    Sequel offers two ways to pay for a website: a small monthly fee, or an upfront design fee.

    The exact price will depend on your needs and the level of complexity required. Reach out to us for more information or see our pricing page.

  • schedule

    How long does it take?

    Development time will depend on the complexity of the project and how quickly we are provided with content.

    A typical website may take 4 weeks to complete.

  • article

    Where does the content come from?

    We work on it together. The best website copy and images will always come from you, even if it is rough around the edges.

    We are able to pass your copy on to professional copywriters for refinement. Alternatively, we are able to hire them to write everything.

  • settings

    What platform will my website be built on?

    We work with a variety of platforms and pick the most appropriate one for your needs. A company website might be run on Wordpress if it needs frequent updates, or manually coded using HTML, CSS and Javascript if performance is the priority. A web store might be run using Wordpress and WooCommerce or Magento instead, depending on the nature of your store and the expected traffic.

  • dns

    Where will my website be hosted?

    Every website we build is hosted on our own servers. Our servers are highly optimized and use technologies not readily available from other hosts. This gives us the power to ensure your visitors get a great user experience every time they load your website or process a sale. We will establish a new server in your region if we do not have one already.

  • app_registration

    Do I need to register my domain name?

    We are able to use your existing domain name. If you do not have one, we will register it on your behalf.

    The cost of registering your domain will be included in the cost of your website design. The annual cost needed to keep your domain registered will be billed to you.

  • settings

    How do we update my websites content?

    You email us and let us know what needs to be changed! Every maintenance plan comes with time allocated to content changes. If we have built your website using a Content Management System (CMS) you will also be able to update your websites content yourself.

  • dns

    How do we keep my website secure?

    Every website we maintain receives regular updates to the platform and plugins. This will ensure that known vulnerabilities are patched quickly.

  • app_registration

    What if we are hacked or crashes?

    We back up all our websites regularly. If your website is hacked and damaged, we will restore the backup and rectify the vulnerability.